![]() I asked about closing the account and was told they would mail me a check. Guarantees are cheap While it’s important that Credit Karma guarantee their product, a max payout of 100 (in the form of a gift card, no less) doesn’t feel as robust as other tax. Once they have your money they hold it hostage. Requires a Credit Karma account In exchange for a completely free service, expect to see Credit Karma’s marketing around credit cards and credit scores. I would avoid using anything Credit Karma and you probably will not get the refund advance just stick with your regular bank. ![]() The customer service people are rude and you can barely understand them anyway so it is very frustrating. Since they prevented me from accessing 5000 the previous day I feel like they defaulted on their agreement and this needs to be resolved so I asked to talk to someone else. The call went through, waited on hold about 40 minutes only to be told I can only get 5000 and I agree to that in the terms and conditions. This morning I called because now I need the full 7000 and I need to clear up this fraud stuff. Sat on hold for a hour and a half on one call and still never spoke with anyone so I could access my funds. I then send several more messages and call to try and resolve this issue so I can buy this car the next day. ![]() Another fraud alert not even an hour after I confirmed I am the one using the card. I tried to do an online transfer so I can have enough money to make a 7,000 purchase the next day, it exceeded their 5,000 limit so the money had to come out that day.
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